"Lussent is proof of the talent and energy in Brazil today. Collaborating with their team means moving fast, meeting high standards, and seeing scalable ideas come to life."
Lussent AI for
Media & Ent.
Redefining engagement with AI agents that handle audience interactions, content discovery, and subscriptions seamlessly.
Lussent Media Agent — Live
“Hello! I've completed the cross-platform performance audit for your 'Summer Launch' campaign.”
“How are the engagement rates looking compared to our benchmarks?”
“Engagement is 2.4x higher on Instagram, but CPM is rising on YouTube. I recommend reallocating 15% of the budget to social to maximize ROI. Should I execute this now?”
Type a message...
Handle High-Volume Support
Our AI agents resolve access, billing, and account issues instantly, providing reliable 24/7 support that keeps viewers connected and satisfied.
Be Ready When Problems Spike
Streaming drops and login issues happen fast. Lussent’s AI agents scale instantly to fix problems and keep viewers connected.
Support Every Channel Seamlessly
Audiences reach out everywhere. Our AI agents deliver fast, consistent support across every channel.
Guide Subscriber Journeys
From sign-up to renewal, our AI agents handle support, billing, and account updates, and more - ensuring every interaction feels seamless and on-brand.
The Agent Platform
Built for Enterprise
A single platform to build, manage, and monitor AI agents at global scale.
Secure Integrations
Connect agents securely to your systems and data to provide accurate answers, complete real-time tasks and hand off seamlessly to human agents when needed.
Full Customization
Build and configure agents end-to-end, from brand voice and workflows to knowledge and guardrails, giving you full control over how agents operate.
Omni-channel Support
Run agents that deliver instant, human-like assistance across voice, chat, and email, tuned to the tone and context of each channel.
Control & Visibility
Track and monitor your agents in real time with transparency into every interaction, while enforcing guardrails that ensure enterprise compliance.
Hear from Enterprises Trusting
Our Local Teams.
We don't just support your region – we obsess over getting it right. Language, culture, context – tuned precisely to your company.
Amazon
"Lussent is proof of the talent and energy in Latam today. Collaborating with their team means moving fast, meeting high standards, and seeing scalable ideas come to life—an approach that supports Latam enterprises in becoming globally competitive."
Alvaro Echeverria
Director and GM Latin America, Amazon