Lussent

Lussent AI for
Financial Services

Reimagining customer experience for banks, insurers, and financial platforms with enterprise-grade AI agents.

Lussent Finance Agent — Live
Hello! I'm your Lussent finance agent. I've detected a $4,200 discrepancy in your Q3 reconciliation draft.
Can you identify the source and draft a correction?
Analyzing... The discrepancy comes from duplicate vendor payments in Region B. Correction draft is ready for review.
Type a message...

Handle High-Stakes Interactions

Shaping the future of Financial Services by delivering accurate, policy-aligned and empathetic customer interactions at scale.

Earn Trust in Every Conversation

Our AI workforce delivers precise, confidential, and empathetic answers that strengthen customer confidence at scale.

Deliver Error-Free Support

In Financial Services, mistakes can cost a customer for life. We deliver instant, accurate and compliant support across every channel, 24/7.

Guide Complex Journeys

From onboarding to loans, claims and disputes, AI agents navigate high-stakes processes seamlessly and hand off with full context when needed.

"The Lussent product performed flawlessly under pressure, seamlessly connecting users with bankers during a time of national emergency."
Milton Maluhy
CEO, Banco Itaú

The Agent Platform
Built for Enterprise

A single platform to build, manage, and monitor AI agents at global scale.

Secure Integrations

Connect agents securely to your systems and data to provide accurate answers, complete real-time tasks and hand off seamlessly to human agents when needed.

Full Customization

Build and configure agents end-to-end, from brand voice and workflows to knowledge and guardrails, giving you full control over how agents operate.

Omni-channel Support

Run agents that deliver instant, human-like assistance across voice, chat, and email, tuned to the tone and context of each channel.

Control & Visibility

Track and monitor your agents in real time with transparency into every interaction, while enforcing guardrails that ensure enterprise compliance.

Hear from Enterprises TrustingOur Local Teams.

We don't just support your region – we obsess over getting it right. Language, culture, context – tuned precisely to your company.

Amazon
"Lussent is proof of the talent and energy in Latam today. Collaborating with their team means moving fast, meeting high standards, and seeing scalable ideas come to life—an approach that supports Latam enterprises in becoming globally competitive."
Alvaro Echeverria
Director and GM Latin America, Amazon

Deliver human-quality
support experiences.