Hospitality Engine
Live Network
AI Agents for Disruption Care
& Hospitality Logistics.
Handle flight disruptions, reissue tickets, manage hotel stays, and personalize offers—multi-language, audit-ready, and fully agentic.
Auto-rebooked
88%
+11% vs control
Voucher issuance
97%
SLA < 60s
Upsell rate
+23%
vs previous
Fraud Prevented
92.4%
+2.0% YoY
Airline Care
- NDC/PNR lookup
- Disruption rebook
- EMD/Voucher issue
- Day-of-travel alerts
Hotel Ops
- Modify reservations
- Upgrades
- Late checkout
- Housekeeping tickets
Commercial
- Upsell ancillaries
- Loyalty personalization
- Policy enforcement
- Fraud screening