Lussent

Oi AI Platform

Autonomous eSIM activation, proactive network care, and multi-language sales orchestration.

Network Intelligence
Active Core

Mobile Sales &
Activation at
Scale.

AI Agents orchestrating eSIM delivery, port-in fraud screening, and proactive network care. Global connectivity with policy-aligned autonomous support.

eSIM Activations
92%
+7%
1st-Contact Res
84%
+9%
AHT Reduction
-28%
vs base
Fraud Prevention
98.2%
+1.1%

Digital Acquisition

Coverage fit, plan match, and instant eSIM delivery with integrated KBA/ID risk checks.

  • PII masking & audit trail
  • Network & billing adapters
  • Multilingual support

Proactive Support

Outage triage, APN reset, and throttling explainers with seamless human-in-the-loop handoff.

  • PII masking & audit trail
  • Network & billing adapters
  • Multilingual support

Billing & Upsell

Auto-pay enrollment, add-on orchestration, and automated charge dispute resolution.

  • PII masking & audit trail
  • Network & billing adapters
  • Multilingual support